Payment Policy
1. Accepted Payment Methods
1.1. We accept payments through the following methods:
Razorpay Payment Gateway: Customers may pay using credit cards, debit cards, net banking, UPI, and supported digital wallets.
UPI / Google Pay (GPay): Direct UPI payments are also accepted where applicable.
1.2. The Customer shall select the preferred payment method during checkout.
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2. Payment Confirmation
2.1. All orders shall be processed only after the Company receives confirmation of successful payment.
2.2. In case of payment failure or reversal, the order will be deemed incomplete and will not be processed.
2.3. Customers are advised to retain proof of payment (transaction ID, Razorpay receipt, or confirmation message) until the order is delivered.
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3. Security & Fraud Prevention
3.1. Razorpay is a PCI DSS (Payment Card Industry Data Security Standard) compliant payment gateway and ensures encrypted and secure processing of transactions.
3.2. The Company does not collect, store, or have access to Customer card details, CVV, or banking credentials.
3.3. Any suspicious or fraudulent transaction may result in order cancellation and reporting to relevant authorities.
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4. Refunds of Payments
4.1. Refunds, if applicable, shall be governed by our Refunds & Cancellations Policy.
4.2. Refunds shall be processed back to the original payment method (UPI, card, wallet, or bank account) used at the time of transaction via Razorpay.
4.3. Refund timelines may vary based on the payment method and banking channels, typically between 5–10 business days.
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5. Pricing & Charges
5.1. All prices displayed on the Website are in Indian Rupees (INR).
5.2. The Company reserves the right to revise prices at any time without prior notice.
5.3. Any applicable shipping or additional charges will be displayed at checkout prior to payment confirmation.
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6. Governing Law
6.1. This Payment Policy shall be governed by and construed in accordance with the laws of India.
6.2. Any disputes arising from payments shall be subject to the exclusive jurisdiction of the courts in Tamilnadu, India.